Privacy Policy
Last updated: November 2024
Introduction
Threpinoss ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
Information We Collect
Information You Provide Directly
When you contact us or use our services, you may provide us with:
- Contact information (name, email address)
- Professional information (organization name, role)
- Service preferences and inquiries
- Communications you send to us
Information Collected Automatically
When you visit our website, we may automatically collect certain information, including:
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- General geographic location (country/city level)
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Send you information about our services when you have consented
- Improve our website and service offerings
- Comply with legal obligations
- Protect our rights and prevent misuse of our services
Legal Basis for Processing
We process your personal information based on:
- Consent: When you voluntarily provide information or agree to receive communications
- Contractual necessity: When processing is necessary to provide requested services
- Legitimate interests: When we have a business need that does not override your privacy rights
- Legal compliance: When processing is required by applicable law
Information Sharing
We do not sell your personal information. We may share information with:
- Service providers: Third parties who assist in operating our website and providing services, under appropriate confidentiality agreements
- Legal authorities: When required by law or to protect our legal rights
- Business transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. Contact and inquiry information is typically retained for three years following our last interaction unless you request earlier deletion.
Data Security
We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict certain processing activities
- Request portability of your information
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information provided below.
International Transfers
Your information may be transferred to and processed in countries other than Canada. When we transfer information internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete that information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website with a new "Last updated" date. Your continued use of our services after changes indicates acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Threpinoss
350 Bay Street, Suite 700
Toronto, Ontario M5H 2S6
Canada